

| Provided 1st & 2nd line Network support to 350 plus users at 2 sites | |
| Managed Windows XP roll out (50 plus desktops) and 40 plus Windows 2K PCs | |
| Designed Ghost image for easy reproduction of critical PC systems |
| Windows 2K Server builds, CPU upgrades | |
| Installed bespoke software applications (IIS, Radius) to servers and client PCs | |
| Setup Webjet Admin to enable printer/mfp management |